Get in touch
Product supportFor any app issue, account question or general enquiry — our team reads every message personally. support@mrvltechnologies.com
Platforms & business softwareUsing a MRVL platform or business product? Use the same address and include the product's name so we can route it. support@mrvltechnologies.com
MRVL BusinessLooking to work with MRVL on a product, platform or digital challenge? Talk to MRVL
Feature requestsHave an idea? Vote on what gets built next in any MRVL app via our Shpd community boards. Visit the Shpd boards
Explore our productsLooking for a specific product? Explore the portfolio
Frequently asked questions
Quick answers to the most common questions across MRVL products.
How do I cancel my subscription?
Subscriptions are managed directly through the App Store or Google Play — not through MRVL.
iPhone / iPad: Open Settings → tap your Apple ID → Subscriptions → find the app → Cancel Subscription.
Android: Open the Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → find the app → Cancel.
Cancellation takes effect at the end of the current billing period. You keep access until then.
iPhone / iPad: Open Settings → tap your Apple ID → Subscriptions → find the app → Cancel Subscription.
Android: Open the Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → find the app → Cancel.
Cancellation takes effect at the end of the current billing period. You keep access until then.
I purchased a subscription but my premium features aren't showing
Try these steps in order:
1. Tap Restore Purchases in the app (usually in Settings → Subscription or Account).
2. Sign out of your MRVL account and sign back in.
3. Force-quit the app and reopen it.
If none of those work, email us at support@mrvltechnologies.com with your Apple ID or Google account email and we'll sort it manually.
1. Tap Restore Purchases in the app (usually in Settings → Subscription or Account).
2. Sign out of your MRVL account and sign back in.
3. Force-quit the app and reopen it.
If none of those work, email us at support@mrvltechnologies.com with your Apple ID or Google account email and we'll sort it manually.
How do I delete my account?
Every MRVL app with an account system includes an in-app account deletion option — typically under Settings → Account → Delete Account. Two-step confirmation is required to prevent accidental deletion.
If you can't find the option, email support@mrvltechnologies.com and we'll delete your account and all associated data within 48 hours.
If you can't find the option, email support@mrvltechnologies.com and we'll delete your account and all associated data within 48 hours.
I forgot my password. How do I reset it?
On the sign-in screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes.
If it doesn't arrive, check your spam or junk folder. Still nothing? Email us and we'll manually send a reset link from our end.
If it doesn't arrive, check your spam or junk folder. Still nothing? Email us and we'll manually send a reset link from our end.
My app is crashing or behaving unexpectedly
Try these steps first:
1. Force-quit the app and reopen it.
2. Check for an update in the App Store or Google Play — most bugs are fixed within 48 hours of being reported.
3. Restart your device.
If the crash keeps happening, email us at support@mrvltechnologies.com with your device model, iOS/Android version, and what you were doing when it crashed. Screenshots help too.
1. Force-quit the app and reopen it.
2. Check for an update in the App Store or Google Play — most bugs are fixed within 48 hours of being reported.
3. Restart your device.
If the crash keeps happening, email us at support@mrvltechnologies.com with your device model, iOS/Android version, and what you were doing when it crashed. Screenshots help too.
Which platforms do MRVL products run on?
Most MRVL apps are available on iOS, some are also on Android, and several products run on the web. Where a product supports more than one platform and you have an account, your data syncs across devices.
Check mrvltechnologies.com/products/ or the product's own page for current platform availability.
Check mrvltechnologies.com/products/ or the product's own page for current platform availability.
How do I request a refund?
Refunds are processed by Apple or Google, not by MRVL directly — all payments go through the platform stores.
iOS: Visit reportaproblem.apple.com, find your purchase, and select "Request a refund."
Android: Open the Play Store → your profile → Payments & subscriptions → Budget & history → find the purchase → request a refund.
If you run into trouble, email us and we'll advocate on your behalf where we can.
iOS: Visit reportaproblem.apple.com, find your purchase, and select "Request a refund."
Android: Open the Play Store → your profile → Payments & subscriptions → Budget & history → find the purchase → request a refund.
If you run into trouble, email us and we'll advocate on your behalf where we can.
What data does MRVL collect? Is my data safe?
Each app only collects what's needed for its core functionality. Most apps work without an account at all — account creation is only required if you want cloud sync or cross-device features.
We don't sell your data to third parties. Full details are in our Privacy Policy. If you have a specific data question, email support@mrvltechnologies.com.
We don't sell your data to third parties. Full details are in our Privacy Policy. If you have a specific data question, email support@mrvltechnologies.com.
I have a business enquiry or press request
For business enquiries, start at MRVL Business. For partnerships and press, email john.hammond@mrvltechnologies.com directly, with a short description of your request so we can route it to the right person.