TapTrust vs HiHello: which NFC business card app is right for you

TapTrust and HiHello both offer NFC-enabled digital business cards, but TapTrust uniquely combines smart profile sharing with built-in Google review collection and lead capture forms. If review generation and client-facing analytics matter to you, TapTrust is the better fit; if you want a pure contact-exchange experience, HiHello remains a strong alternative.

What each app does

TapTrust is an NFC customer-engagement platform that turns a tap into a three-step conversion: customer taps your NFC card on their phone, your smart profile loads instantly, they're prompted to leave a Google review or share their contact details. HiHello, by contrast, is primarily a digital business card exchange tool. When someone taps a HiHello card, they receive your contact information and can add it to their phone. Both use NFC technology, but the intended outcomes differ. TapTrust focuses on lead capture and verified reviews; HiHello focuses on contact exchange and networking efficiency.

Lead capture and review collection

TapTrust includes a lead capture form on every tap and a verified Google review collection system built into the platform. Taps are tracked in real time with location data, so you know exactly when and where someone engaged with your card. HiHello does not natively support review collection or lead capture forms. If you run a salon, estate agency, restaurant, or any client-facing business where reviews and verified lead data matter, TapTrust's integration with Google's review system gives you a measurable competitive advantage. As of June 2026, TapTrust's verified review system ensures all reviews pass Google's authentication before appearing on your business profile.

Pricing and profile limits

TapTrust offers a free tier (1 profile, 3 reviews per month, 10 shares per month), Plus at £24.99 yearly (3 profiles, unlimited reviews and shares, £2 monthly credit), and Pro at £49.99 yearly (5 profiles, NFC tag writing, £5 monthly credit). Business+ and Enterprise tiers add CRM export, custom domains, team management, and white-label options. HiHello's pricing model differs, typically offering free and premium tiers focused on contact exchange rather than review or lead management. For freelancers and creatives building a digital presence, TapTrust's free tier is generous; for agencies managing multiple client profiles, TapTrust Pro's 5-profile limit and team management become valuable.

NFC tag writing and reusability

TapTrust Pro and above tiers let you write your own NFC tags and reprogram them as needed. This means you can reuse physical cards, update your profile link, or swap between different smart profiles without buying new cards each time. HiHello does not offer this level of tag control. If you want flexibility to test different messaging, rotate between role-specific profiles, or simply reduce card waste by reprogramming existing tags, TapTrust's NFC write feature is a significant practical advantage.

Who should choose which

Choose TapTrust if you are a service provider, retailer, agent, or agency owner who needs reviews, lead forms, and tap analytics. Choose HiHello if your primary goal is frictionless contact exchange at networking events and you do not need review collection or lead capture. Both apps work on iOS, Android, and Web. TapTrust's strengths lie in conversion and accountability; HiHello's strength lies in simplicity of contact sharing. Test TapTrust's free tier to see whether the review and lead-capture angle fits your workflow.

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Frequently asked questions

Can I use TapTrust and HiHello together?

Yes. Many networkers carry both: HiHello for pure contact exchange, TapTrust for review and lead capture at client meetings or in-venue activations. They serve different conversion goals.

Does TapTrust work without NFC cards?

Yes. TapTrust cards can be shared as QR codes, direct links, or via the web, so the review and lead-capture features work even if the recipient cannot tap an NFC card.

Can I write my own NFC tags with HiHello?

HiHello does not offer NFC tag writing. TapTrust Pro tier lets you reprogram your own NFC tags, giving you more control over card reusability and messaging updates.

Which app integrates with Google Reviews?

TapTrust has built-in verified Google review collection; HiHello does not. If Google reviews are critical to your business, TapTrust is the clearer choice.

What is TapTrust's free tier like?

Free users get 1 smart profile, up to 3 Google reviews per month, and 10 shares per month. It is enough to test the review and lead-capture workflow before upgrading.

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