Phone Number Lead Capture for Services with NFC Cards
TapTrust is an NFC customer-engagement platform that captures phone numbers and contact details the moment a customer taps your card, while simultaneously prompting them to leave a Google review.
How NFC Lead Capture Works for Service Businesses
Traditional business cards sit in pockets and get lost. TapTrust NFC cards work differently. A customer taps the card on their phone, your smart profile loads instantly, and they see both your contact information and a prompt to leave a Google review. Every tap collects their phone number automatically via the lead capture form. You see their details in real time, geolocation included, so you know exactly when and where the tap happened. This is ideal for estate agents showing properties, mortgage brokers at networking events, salon staff handing cards to clients, or any service provider who needs verified leads with zero friction. As of June 2026, service businesses are moving away from paper cards toward digital touchpoints that deliver both contact capture and reputation building in one interaction.
Lead Data Export for Your CRM
Captured phone numbers aren't trapped in TapTrust. On the Business+ tier, you export all lead data as a CSV file, then import directly into your existing CRM system or email platform. This means phone numbers flow smoothly into your sales workflow without manual entry. You get tap analytics too: which card was tapped, how many times, location data, and timestamp. Freelancers and small agencies use this to track which networking event generated the most quality leads. Larger teams benefit from team management features on Business+, so multiple staff members can share card data and assign leads to the right person for follow-up.
Verified Google Reviews from Real Customers
Lead capture is only half the value. TapTrust also collects Google reviews in the same interaction. When a customer taps your card, they see the review prompt immediately, so the feedback comes while the service experience is fresh. All reviews go through Google's verification system, meaning fake or spam reviews never inflate your rating. Service businesses like restaurants, gyms, and estate agencies rely on verified reviews to build credibility. TapTrust doesn't generate reviews for you; it simply removes friction from the asking process. Customers who tap see the review request as part of your smart profile, and those who are willing to leave feedback do so directly to your Google Business Profile.
NFC Card Writing and Reusable Tags
Most NFC cards come pre-programmed and are one-time use. TapTrust Pro tier and above unlock NFC tag writing, so you can reprogram your own NFC cards, stickers, or wearables. This means you own the hardware and can update your contact details, profile links, or review prompts whenever you need without ordering new cards. It's especially useful for service teams that change locations, phone numbers, or want to run seasonal promotions. You load your TapTrust profile URL onto the tag, and customers tap it just like any other NFC card. This flexibility keeps your lead capture current without wasting physical materials.
Real-Time Tap Analytics and Streak Bonuses
Every tap is logged with location, timestamp, and device type. You see in real time how many people tapped your card, where they were, and whether they completed the lead capture form. Service businesses use this data to test which card designs, locations, or networking events drive the most engagement. TapTrust Plus tier and above also include streak bonuses and monthly reward credits, which let you earn rewards for consistent engagement. The analytics dashboard makes it clear whether your cards are working, so you can refine your lead-generation strategy based on actual data rather than guesswork.
Who Uses TapTrust for Lead Capture
Service businesses across multiple sectors rely on TapTrust. Estate agents use cards at open houses and networking events to capture buyer and seller leads instantly. Mortgage brokers hand out cards at conferences and capture follow-up contacts without manual data entry. Salons, gyms, and restaurants use them to collect customer details and reviews at the same moment. Freelance designers, copywriters, and consultants use TapTrust as a smart digital business card that builds their portfolio and captures interested contacts. Larger teams benefit from team management, so multiple staff members can hand out cards and all leads funnel into one shared account. The free tier lets you test the concept with 10 shares per month; the Plus tier (£2.99/month or £24.99/year) unlocks unlimited shares, 3 profile cards, and monthly credits.
Start capturing service leads with one NFC tap. Download TapTrust today.
Frequently asked questions
Does TapTrust actually capture phone numbers?
Yes. When a customer taps your NFC card and completes the lead capture form on their phone, you collect their phone number, email, and any other fields you set up. On Business+ tier, you export all leads as CSV for your CRM.
How does NFC lead capture compare to QR codes?
NFC requires one tap on the back of a phone; no camera needed. It's faster, works in low light, and feels more premium than scanning a QR code. Both work, but NFC eliminates the extra step of opening a camera app.
Can I reprogram TapTrust NFC cards myself?
Yes, on Pro tier and above. You can write or rewrite NFC tags with your TapTrust profile URL, so you own the hardware and can update it anytime without ordering new cards.
Are the Google reviews real or fake?
All reviews go through Google's verification system, so only genuine customer reviews appear on your Business Profile. TapTrust doesn't generate or fake reviews; it just removes friction from asking happy customers to leave feedback.
How much do NFC cards cost?
TapTrust doesn't sell cards; it's a software platform. You provide your own NFC cards or buy blank ones online and program them with TapTrust Pro. Alternatively, you can share your TapTrust profile link or tap your phone directly to another phone without physical cards.
What's the cheapest way to start lead capture?
The free tier includes lead capture and one profile card. For unlimited sharing and more profiles, the Plus tier is £2.99/month or £24.99/year. Export to CRM requires Business+ tier, available on request via Stripe billing.