Multi-Location Review Management with TapTrust NFC Cards
TapTrust is an NFC review management platform that lets you collect Google reviews across multiple locations using smart tap cards, each serving as both a digital business card and a verified review collection point.
How TapTrust Works for Multi-Location Businesses
TapTrust by MRVL Technologies solves the core problem: getting consistent, verified Google reviews across multiple sites without manual spreadsheets or scattered processes. Place an NFC card at each location. Customers tap it on their phone. Your smart profile loads instantly, displaying your contact details and a Google review prompt in one screen. They leave a review, you capture their lead. The same physical card works at every location, but tap analytics show you which site generated each review, each engagement, every conversion. As of June 2026, estate agents, restaurants, salons, and retail chains use TapTrust to track review performance per branch and identify high-converting locations. Pro and Business+ tiers add team management, so regional managers can see their own location's metrics without viewing company-wide data.
Multi-Profile and Location Setup
TapTrust lets you create separate profiles for each location. Free accounts get one profile. Plus tier (£24.99 yearly or £2.99 monthly) unlocks three profiles. Pro tier (£49.99 yearly or £5.99 monthly) allows five profiles. Each profile has its own NFC card code, lead capture form, and Google review link. You can print the same NFC card design at every branch, or use different cards per location. Real-time tap analytics show you which profile (location) generated each tap, which customers left reviews, and conversion rates per site. No spreadsheet juggling. No manual data entry from district managers. The dashboard centralises everything.
Verified Reviews and Lead Capture
Unlike review-generation services, TapTrust collects only genuine, Google-verified reviews. When a customer taps an NFC card and leaves a review through the prompt, Google's verification system checks the tap data and the account activity. You cannot fake reviews or bulk-import fake ones. This keeps your business safe from Google penalties and maintains trust with customers. Simultaneously, every tap triggers a lead capture form. You collect their name, email, phone, and any custom field you set. Business+ tier exports these leads as a CSV file directly to your CRM or email system. Plus tier captures leads but exports require the Business+ plan.
Team Management and Permissions
Business+ tier adds team management. Invite your regional managers, salon owners, or location leads to the TapTrust dashboard. Assign them to specific profiles (locations) so they see only their own branch's tap analytics and review data. The main account owner or designated admins can manage all locations and create custom domains for branded review links. Enterprise plans white-label the entire platform so your brand appears instead of TapTrust. All team members get real-time notifications when reviews arrive, so follow-up is fast.
Real-Time Analytics and Streak Bonuses
The dashboard shows you tap counts, review conversions, and location-by-location performance broken down by date, day of week, and time of day. Identify which locations or times drive the most reviews. TapTrust Plus and Pro tiers include monthly streak bonuses: keep tapping consistent, earn reward credits (£2 per month on Plus, £5 on Pro) to use toward upgrades or team expansions. This gamification keeps teams engaged in the review-collection process.
NFC Tag Writing for Flexibility
Pro tier and above unlock NFC tag writing. You can reprogram your own NFC cards and tags to point to your TapTrust profiles without needing to order new cards every time. Print a batch of blank NFC cards, use the TapTrust app to write your profile URL to them, and deploy. If you change locations, rewrite the same cards to point to new profiles. This cuts operational cost and makes scaling to new sites faster. Business+ and Enterprise tiers retain this capability and add team permissioning.
Start collecting verified reviews across all your locations with one tap.
Frequently asked questions
Can I use TapTrust if I have multiple locations?
Yes. Plus tier gives you three separate profiles (one per location), and Pro tier gives you five. Each profile has its own NFC card, lead form, and Google review link. Real-time tap analytics show you which location generated each tap and review.
How do I see review performance per location?
The dashboard displays real-time tap and review metrics for each profile separately. Filter by date, time, or profile to see which locations are converting best. Business+ tier lets team members view only their assigned locations.
Are the reviews real and verified by Google?
Yes. TapTrust routes reviews through Google's standard verification system. Every review is checked for authenticity. You cannot bulk-generate fake reviews through TapTrust.
Can I export leads from multiple locations?
Business+ tier exports all captured leads as a CSV file, separated by profile. You can then import these into your CRM, email platform, or analysis tool. Plus tier captures leads but requires Business+ for export.
Can my team members see analytics for their own location only?
Yes, with Business+ tier and above. Assign team members to specific profiles (locations) and they see only their branch's data. The main owner can view all locations and manage permissions.
What if I want to change which profile an NFC card points to?
Pro tier and above unlock NFC tag writing. You can reprogram your own NFC cards to point to different profiles without ordering new cards. Rewrite as needed when locations change.