Contact form tool for service professionals: TapTrust NFC smart cards
TapTrust by MRVL is an NFC contact card platform that replaces traditional contact forms with a single tap, instantly loading your profile, lead capture form, and Google review prompt on a customer's phone.
What TapTrust actually does
TapTrust is not a generic contact form builder. It's an NFC customer engagement platform designed for service professionals who want to capture leads and reviews at the moment of trust. When a customer taps your NFC card on their phone, three things happen instantly: your contact card loads, a lead capture form appears, and they're prompted to leave a Google review. This single card serves as your digital business card, lead magnet, and review collection point combined. Each tap is tracked with real-time analytics including location data, so you know exactly who engaged and where.
Built for client-facing teams
TapTrust works best for freelancers, creatives, networkers, estate agents, mortgage brokers, restaurants, salons, gyms, retail teams, and agencies. Anyone who hands out a card, leaves it at reception, or needs to convert a face-to-face conversation into a verified review and captured lead. Unlike static business cards, each tap triggers your lead form and review request, meaning your card stays useful long after the handshake. As of June 2026, the platform supports multiple profile cards per account, so teams can customise different cards for different purposes.
How the lead capture works
Your lead capture form loads instantly after a customer taps the card. You control which fields appear: name, email, phone, company, or custom questions. Once submitted, the lead is captured and, on paid tiers, can be exported as a CSV for CRM integration. The form is not a separate step or friction point; it's baked into the tap experience. TapTrust also collects metadata like tap location and time, giving you insight into where your cards are generating the most engagement. This data sync happens in real time through the dashboard.
Google review collection with verification
TapTrust prompts every tapper to leave a Google review, but only real, verified reviews make it to your Google Business profile. This is not a fake-review generator; reviews go through Google's standard verification process. The verified-review system ensures your reputation stays authentic and trustworthy. You earn streak bonuses for consistent review collection, and monthly reward credits (£2 on Plus, £5 on Pro) that can be used to purchase additional NFC cards or profile upgrades. This gamification keeps you motivated to stay visible.
Pricing and plans
Free tier allows 3 reviews per month, 10 shares, and 1 profile. Plus (£24.99 per year or £2.99 monthly) adds a £2 monthly credit, 3 profiles, and unlimited reviews and shares. Pro (£49.99 per year or £5.99 monthly) includes 5 profiles, NFC tag writing so you can reprogram your own physical tags, a £5 monthly credit, and triple rewards. Business+ and Enterprise tiers unlock CRM export, custom domain, team management, and white label branding. Contact sales for Enterprise pricing and custom integrations.
Why TapTrust beats traditional contact forms
A printed contact form or a QR code link to a generic form feels detached. TapTrust's NFC tap is instant, secure, and feels personal because it loads your branded smart profile in one motion. There's no app download required on the customer's end, no annoying redirects, and no friction. For service professionals managing reputation and leads simultaneously, TapTrust collapses what would be two separate tools (a contact form service and a review collection platform) into one physical card. Your network becomes your conversion engine.
Start collecting reviews and leads with one tap. Download TapTrust today.
Frequently asked questions
Do customers need to download an app to tap my NFC card?
No. Any smartphone with NFC (iOS 13+, Android 10+) can tap the card, and their phone opens your smart profile instantly in the browser. No app, no signup, no friction.
Can I reprogram the same NFC card with different information?
Yes, on Pro tier and above. NFC tag writing lets you change the linked profile or information without replacing the physical card.
How many profiles can I create?
Free tier: 1 profile. Plus: 3 profiles. Pro: 5 profiles. Each profile can have its own lead form, Google review link, and contact details.
Are the reviews TapTrust collects real?
Yes. Reviews go through Google's standard verification process. TapTrust is not a fake-review service; it's a collection and delivery tool for authentic customer feedback.
Can I export leads to my CRM?
Yes, on Business+ tier. Leads are exported as a CSV file that you can import into any CRM or database.
Where can I buy NFC cards to use with TapTrust?
You can use any pre-programmed NFC card from TapTrust, or on Pro tier and above, write to your own blank NFC cards using your phone. TapTrust also sells ready-made cards directly through the app.