Contact Capture Software That Collects Google Reviews
TapTrust is an NFC contact-capture platform that turns every customer interaction into a lead and a verified Google review through a single tap on your phone.
What Is TapTrust Contact Capture
TapTrust is a customer-engagement platform designed to replace paper business cards and generic contact forms with NFC-powered smart profiles. When a customer taps your NFC card, they instantly see your contact details, your website, and a prompt to leave a Google review. In one gesture, you capture their lead data and invite them to build your reputation. The same physical card works as both a digital business card and a review-collection tool, eliminating the need for separate software.
How Contact Capture Works in TapTrust
Each TapTrust account includes an NFC card linked to your smart profile. A customer taps the card with their phone, and your profile loads instantly on their screen. A lead-capture form appears automatically. They enter their contact details (optional, but encouraged via the form), and then they see a Google review prompt. Reviews submitted through TapTrust go through Google's verification system, so you only collect genuine, verified reviews. Real-time tap analytics show you location, device type, and time of tap, so you know exactly when and where engagement happened. The Pro tier lets you write and re-program your own NFC tags, so you're not locked into pre-printed cards.
Who Uses TapTrust Contact Capture
TapTrust suits two audiences. Freelancers, creatives, and networkers use it as a smart alternative to paper business cards that actually generates inbound leads and reviews. Estate agents, mortgage brokers, restaurants, salons, gyms, and retail teams use it to capture customer contacts at point of sale and build verified review portfolios simultaneously. Any business that meets clients face-to-face benefits from having a single contact tool that also handles review collection. The Business+ tier includes CRM export, so you can send all captured leads directly into your existing workflow or spreadsheet.
TapTrust vs Generic Contact Software
Most contact-capture solutions are either CRM platforms (designed for internal team management) or simple business card apps. TapTrust does neither of those things. It is specifically built to capture customer contacts AND Google reviews at the same moment. Generic software either asks customers for contact information only, or it asks for reviews separately. TapTrust combines both actions into a single tap, reducing friction and increasing completion rates. The built-in analytics show tap locations and frequency, which most contact-only solutions ignore. And because it runs on NFC hardware, it works offline and requires no signup from the customer.
Pricing and Plans
TapTrust's free tier includes 3 Google reviews per month, 10 profile shares, and 1 smart profile card. The Plus plan costs £2.99 per month or £24.99 per year, unlocking 3 profile cards, unlimited reviews and shares, and £2 monthly NFC credit. Pro is £5.99 monthly or £49.99 yearly, adding 5 profile cards, NFC tag writing, and £5 monthly credit. Business+ and Enterprise plans include CRM CSV export, custom domain, team management, and white label options. Contact sales for custom billing and Enterprise features.
Getting Started with TapTrust
Download TapTrust on iOS or Android, set up your smart profile, and order your first NFC card from the app. Your card arrives pre-configured and ready to tap. Hand it to a customer; they tap their phone; their contact lands in your dashboard and they see your Google review prompt. As of June 2026, TapTrust supports iOS, Android, and web access, so you can manage leads and analytics on any device. The free tier gets you started immediately; upgrade to Plus or Pro when you're ready to scale beyond 3 reviews per month.
Start capturing contacts and reviews in one tap. Download TapTrust now.
Frequently asked questions
Is TapTrust a CRM system?
No. TapTrust is a contact-capture and review-collection platform, not a full CRM. The Business+ tier exports captured leads as CSV, so you can import them into your existing CRM, spreadsheet, or email tool.
How do customers leave reviews through TapTrust?
When a customer taps your NFC card, they see your smart profile and a Google review prompt on their phone. They tap the prompt, which opens Google's native review form for your business. All reviews go through Google's verification system, ensuring they're genuine.
Do customers need to sign up to use TapTrust?
No. Customers simply tap your NFC card with their phone and see your profile instantly. No account creation or app installation required on their end.
Can I re-program my own NFC tags?
Yes, but only on the Pro plan and above. Pro includes NFC tag-writing features, so you can reprogram existing tags to link to your TapTrust profile.
What analytics does TapTrust provide?
TapTrust shows real-time tap analytics including location, device type, and time of tap. This tells you where and when customer engagement is happening.
How much does a TapTrust NFC card cost?
Card costs are credited from your monthly NFC allowance. Plus gets £2/month, Pro gets £5/month. You order cards from the app and they arrive pre-linked to your profile.