Best Review Software for Mortgage Professionals
TapTrust is an NFC review platform that lets mortgage professionals collect verified Google reviews from clients with a single tap on an NFC card, eliminating the friction of email links or manual requests.
What makes TapTrust different for mortgage brokers
Most review software asks clients to visit a link, find your business, and leave a review. TapTrust flips that. Your client taps your NFC card on their phone. Instantly, your smart profile loads with your contact details, photo, and a one-tap Google review prompt. They review you in seconds. The card itself becomes a digital business card they keep, and you get verified reviews flowing to your Google Business Profile within hours of each interaction. TapTrust has been adopted by mortgage brokers, estate agents, financial advisors, and loan originators across the UK because it removes friction at the moment the client is most satisfied: at closing, after a successful transaction, or during a follow-up meeting. As of June 2026, mortgage professionals using TapTrust report that tap-to-review conversion happens within minutes, not weeks.
Lead capture and review collection in one card
When a client taps your TapTrust card, they're not just leaving a review. The app captures their contact details via an optional lead form, syncs their location, and logs the tap with timestamp and analytics. You get verified Google reviews (no fake reviews; all go through Google's verification), a list of client contacts for follow-up, and real-time tap analytics showing where and when your card was tapped. This means you know which clients engaged with your card and when, so you can follow up on reviews, nurture leads, and track which meetings or closing events were most effective.
Pricing for mortgage professionals
TapTrust Free covers one NFC card and 3 Google reviews per month, ideal for testing. Plus plan (£24.99 per year) gives you 3 NFC profiles, unlimited review collection, £2 monthly credit for tap rewards, and is popular with solo mortgage brokers and freelance loan officers. Pro plan (£49.99 per year) includes 5 profiles, the ability to re-program your own NFC tags, £5 monthly credit, and 3x rewards streaks. Business+ plan adds CRM export, custom domain, team management, and unlimited leads. All plans include real-time tap analytics and verified review collection through Google.
How mortgage teams use TapTrust
Mortgage brokers typically carry one TapTrust card to meetings, open houses, or closing events. When a client or referral partner taps it, your profile and review prompt load on their phone instantly. You also collect their contact details for follow-up email campaigns or referral nurture. Larger teams (Business+ plan) can set up multiple team members, each with their own profile card, so every loan officer in your branch has a tap-to-review tool. The custom domain and white-label options mean you can brand the experience as your company's review collection system, not a third-party app.
Why TapTrust beats email-based review requests
Email review requests have a response rate of roughly 5-15%. TapTrust tap-to-review conversions are measured in minutes because the client does the action right there, in the moment. No link-clicking, no finding your business on Google, no password entry. One tap, one-sentence review, done. Mortgage professionals also appreciate that Google reviews build your local SEO, so when new clients search 'mortgage broker near me' or 'best mortgage lender in [your town]', your Google rating and review count influence search visibility and client trust.
Common concerns mortgage professionals ask
Are the reviews real? Yes. Every review submitted through TapTrust goes through Google's standard verification process, so you won't get fake or unverified reviews in your Google Business Profile. Can I export the leads I collect? Yes, Business+ plan exports all lead capture data as a CSV file, so you can import contacts into your CRM. Will my clients see a third-party app? No. When they tap your card, they see your branding, your photo, and your Google review prompt. The experience feels like your business's own review system, not a generic app. Can my team use this? Yes. Business+ and Enterprise plans include team management, so multiple mortgage officers or team members can each have their own TapTrust profile and share tap analytics.
Start collecting verified mortgage reviews with TapTrust. Download free, set up your first NFC card in minutes.
Frequently asked questions
How do mortgage clients leave a review on TapTrust?
They tap your NFC card on their phone. Your profile and Google review prompt load instantly. They write a review and submit it directly to Google. No login, no link-clicking, no friction.
Can I use TapTrust as a digital business card?
Yes. When clients tap your card, they see your contact details, photo, and bio. They can save your contact, call, email, or text you directly from your profile. The same card that collects reviews also shares your contact information.
What happens to the lead information clients enter?
On Free and Plus plans, you see tap activity and optional lead capture in the app. Business+ plan lets you export all captured leads as a CSV file to import into your CRM or email system.
Do I need to write my own NFC cards?
No. Free, Plus, and Pro plans come with pre-programmed NFC cards ready to tap. Pro and higher tiers also unlock NFC tag writing, so you can re-program your own NFC stickers or cards if you want to scale beyond the included cards.
Are the reviews verified by Google?
Yes. Every review submitted through TapTrust goes through Google's standard verification process before appearing on your Google Business Profile. This prevents fake or unverified reviews.
Can multiple loan officers on my team use TapTrust?
Yes. Plus plan includes 3 profiles; Pro includes 5. Business+ plan adds full team management, so you can add team members, assign profiles, and view shared analytics for the whole team.