Automated Review Requests for Mortgage Brokers with TapTrust NFC Cards
TapTrust automates Google review collection by letting mortgage clients tap an NFC card on their phone, triggering an instant review prompt and lead capture form.
How TapTrust Automates Review Requests
TapTrust is an NFC customer-engagement platform that turns a physical smart card into a review collection tool. When a client taps the card on their phone, your contact profile and Google review prompt load instantly. The client sees your details, leaves a review, and you capture their contact information simultaneously. For mortgage brokers, this means review requests happen at the moment when clients are most satisfied, without manual follow-up emails or text reminders. Each tap is tracked with location data and analytics, so you know exactly when and where reviews are coming from. As of June 2026, mortgage brokers using TapTrust report higher review velocity because the friction of finding a review link is completely removed.
Lead Capture Built Into Every Review Request
When a prospect or client taps your TapTrust card, they don't just see a review prompt. A lead capture form appears on the same screen, letting them share their name, email, phone number, and property details in one tap. This dual function, turns every review request into a potential lead. You collect verified Google reviews and qualified contact information in a single interaction. Business+ tier users can export captured leads as a CSV file to sync with their existing CRM or mortgage management system, making follow-up smooth.
Real-Time Analytics and Tap Tracking
Every time a client or referral partner taps your card, TapTrust logs the interaction with timestamp and location data. You see exactly where and when people are engaging with your profile. For mortgage brokers, this reveals which offices, referral partners, or events are generating the most review requests and leads. The analytics dashboard shows tap volume, location heatmaps, and review conversion rates in real time. This data helps you understand which branch or team member is most successful at getting reviews, and which physical locations are strongest for client engagement.
Multiple Profiles and NFC Tag Writing
Mortgage brokers with multiple offices or team members can create separate profiles within one TapTrust account. Free tier includes 1 profile; Plus tier adds 3 profiles; Pro tier adds 5 profiles. Each profile can have its own lead capture form, branding, and review streak tracking. Pro and Business+ tiers unlock NFC tag writing, so you can programme your own NFC cards or stickers in-house. This means you can update your card details, review prompts, or lead forms without reprinting physical cards. Update once, reprogram instantly.
Google Review Verification and Streak Bonuses
TapTrust routes all reviews through Google's standard verification process, so they appear as legitimate reviews on your Google Business Profile. Clients get rewarded for leaving reviews with streak bonuses and monthly credit rewards (Plus tier: £2 monthly credit; Pro tier: £5 monthly credit). This gamification encourages repeat clients to keep leaving reviews, building social proof over time. For mortgage brokers, consistent review growth improves local search visibility and trust signals for potential clients searching for mortgage advice in your area.
Pricing and Plan Comparison
TapTrust offers a Free tier (3 reviews per month, 10 shares, 1 profile) for brokers testing the platform. Plus tier costs £24.99 per year (£2.99/month) and includes 3 profiles, unlimited reviews and shares, and monthly credits. Pro tier is £49.99 per year (£5.99/month) and adds NFC tag writing, 5 profiles, and higher monthly credits. Larger brokerages with multiple offices can use Business+ or Enterprise tiers with CRM export, custom domain, team management, and white label branding. Contact MRVL for Business+ and Enterprise pricing.
Start automating review requests in one tap. Download TapTrust on iOS or Android.
Frequently asked questions
Does TapTrust generate fake reviews?
No. TapTrust routes all reviews through Google's official verification process. Reviews must pass Google's spam and authenticity checks before appearing on your profile. TapTrust simply automates the prompt; the review itself is real and verified.
Can I use TapTrust with multiple mortgage brokers or offices?
Yes. Plus tier includes 3 profiles; Pro includes 5 profiles. Each profile can have its own contact details and lead form, so you can assign different cards to different brokers or branches within one account.
What happens when a client taps my TapTrust card?
Your contact profile and Google review prompt load instantly on their phone. A lead capture form appears on the same screen. They can leave a review and share their contact details in one interaction. You see the tap logged in real time with location data.
Can I export leads from TapTrust to my CRM?
Yes, with Business+ tier. You can export captured leads as a CSV file and import them into your mortgage management system or CRM.
How much does TapTrust cost for a mortgage brokerage?
Free tier is free. Plus is £24.99/year. Pro is £49.99/year. Business+ and Enterprise have custom pricing; contact MRVL for a quote based on your team size and office count.
Can I programme my own NFC cards?
Yes, with Pro tier or higher. Pro and Business+ unlock NFC tag writing, so you can reprogram your own NFC cards or stickers to update review prompts or profile details without reprinting.