The feature nobody asked for, but everyone needed
Three months before Promptr launched, a YouTuber emailed us. She'd written a 2,000-word script in Google Docs. She wanted to record it on her iPhone using our teleprompter. The problem: she'd have to retype the entire thing into the app by hand. That email sat in my inbox for a week. Then another creator sent a similar message. Then a preacher. Then a podcaster. We hadn't even shipped yet, and people were already bumping into a wall we hadn't built.
The manual typing nightmare
Here's the thing about teleprompter apps: most of them force you to start from scratch. You sit down on your phone, you open the app, and you begin typing your script into a tiny text field. If you're reading a prepared sermon, a podcast intro, a YouTube video outline, or a corporate talking point, this is maddening. Most creators don't write on their phones. They write in Word. Google Docs. Notion. Even plain text editors. The script already exists somewhere. Asking them to retype it felt backwards.
We launched Promptr with Smart Scroll and Timed Scroll as the core features. Those are the engines that make teleprompters work. But we knew within the first week that script import had to be there, free, from day one. Not as a paid feature. Not as a "Pro" unlock. Free. Because the feature wasn't meant to be a selling point. It was meant to get out of the way.
Why we chose those four formats
We support TXT, PDF, RTF, and DOCX. Not because we needed to build import filters for everything, but because those four formats cover about 95 per cent of where creators actually write.
TXT catches the minimalists. PDF catches people who export their scripts finished and formatted. DOCX catches the Microsoft Word users and the people who receive scripts from producers or agencies. RTF sits somewhere in the middle. We didn't add support for every conceivable format because that's a maintenance nightmare. We chose formats that actual users use. We also set a 3-script limit on Free; the 3 scripts are honestly enough for someone to decide if Promptr works for them.
The interesting part was realizing that script import isn't really a feature. It's friction removal. Once you import a script, you're using Promptr's scrolling engine. You're testing whether Smart Scroll or Timed Scroll fits your reading rhythm. You're in the app. You're committing. That's why import is free and easy. It's the handshake before the conversation.
What happened after we shipped it
The first month, about 40 per cent of new installs imported a script within 24 hours. That told us something. Creators had scripts waiting. They weren't sitting around wondering if they should write something for Promptr. They had work. They had words. They needed a faster way to read them on camera.
One of our first Pro subscribers was a corporate trainer who'd been using another teleprompter app for two years. She switched because she could paste her workshop outline into a PDF, import it, and start recording in under a minute. She didn't care about colour grading filters or background music. She just wanted to stop wrestling with formatting. That's when it clicked: script import isn't a feature that sells upgrades. It's the feature that keeps people from leaving before they understand what Promptr actually does.
Later, we watched how people used imports alongside our other features. Podcasters imported scripts, then used Voice Scroll (a Pro feature where the app scrolls based on your speech cadence) to record hands-free. Preachers imported their sermons, then used our captions feature to auto-generate subtitles for accessibility. YouTubers imported outlines, then added background music and colour grading during the Creator plan. The import was the entrance. Everything else built on it.
The constraint that mattered
Keeping script import free taught us something about constraints. We could have gated it. "Free users get 1 import. Unlock unlimited imports for £4.99." Tempting. Predictable revenue model. But that would have crushed adoption. And adoption is the only thing that matters when you're building something new.
Instead, we focused on what we could actually monetise. Video recording. The ability to record multiple takes in one session. Watermark-free exports. Captions that work on your device. Those features have real value for creators who are serious about publishing. Script import doesn't have that value. It's just the starting point. It's the reason someone opens Promptr in the first place.
The 3-script limit on Free keeps things sensible. It stops someone from using Promptr purely as a script storage system. But it's generous enough that you can test the app with your actual work, not with placeholder text we made up.
What we learned about builders and users
This is probably the most useful lesson we've learned since launch: your users will tell you what they need if you listen before you build features. That YouTuber's email wasn't a feature request. It was a complaint about friction. We heard it, and we took it seriously.
The second lesson is harder to act on. It's this: the features that don't generate revenue are sometimes the ones that matter most. Script import doesn't earn us money. It removes a reason for someone to bounce. That's worth more than a £0.99 in-app purchase would be. You only realise that if you're willing to watch your users' behaviour, not just your conversion funnel.
Building Promptr taught us that a teleprompter app isn't about the app. It's about getting creators on camera, reading their words, recording something they're proud of. Everything we build either moves them closer to that or out of the way. Script import moves us out of the way.
If you've got a script somewhere that you've been meaning to record, does it feel easier now knowing you can bring it straight into Promptr without retyping?