Route App Store Reviews to GitHub Issues Automatically

Monitr by MRVL watches your App Store and Google Play reviews, then automatically routes bug reports, feature requests, and crisis signals to GitHub Issues, Linear, Jira, or Slack based on rules you set.

How App Store Reviews Get to GitHub Issues

Monitr monitors both App Store and Google Play reviews in real time. When a new review arrives, its ML classifier instantly tags it as bug_report, feature_request, pr_crisis, positive_feedback, or noise. If you set a rule to send bug reports to GitHub Issues, Monitr creates a new issue with the review text, metadata, and author details built in. The same system works for Twitter/X mentions, Reddit posts, and Google News alerts, so every signal from every source can flow into your GitHub workflow without manual work. As of 2026, Monitr supports direct routing to GitHub Issues, along with Linear, Jira, Slack, Trackr, and Shpd.

Watch Five Sources at Once

Most app teams scatter feedback across platforms. App Store reviews live in App Annie or iTunes Connect. Twitter mentions go unseen. Reddit discussions happen in isolation. Monitr pulls all five sources into one place: App Store reviews, Google Play reviews, Twitter/X posts, Reddit threads, and Google News articles. Every mention of your app gets flagged, classified, and routed instantly. Hourly correlation detection groups related signals together, so if five users report the same crash, Monitr surfaces the pattern as a narrative rather than five separate GitHub issues.

Crisis Detection Every 15 Minutes

When a negative signal reaches a threshold, Monitr sends a crisis alert within 15 minutes. This means if your app suddenly gets hit with bad reviews or viral negative mentions, your team knows about it before the issue explodes. You can also request a weekly digest email that summarises all reviews, mentions, and routing activity across your portfolio. If you need real-time integrations or want to build custom workflows, the Portfolio plan includes REST API access to every signal and routing rule.

Set Rules, Stop Manual Triage

Instead of checking App Store reviews manually and copying them into GitHub, you define routing rules once. For example: send all bug_report tags to your eng team's GitHub repo under the 'from-reviews' label, send feature_request tags to a separate Feature Requests board, and send pr_crisis tags to a Slack channel for immediate visibility. Monitr enforces these rules on every new signal, so nothing slips through and your team only sees the signals they need to act on.

Pricing and Plans

Monitr's Free plan monitors one app with up to 50 mentions per month. Studio (£99/mo) covers 5 apps and 5,000 mentions. Pro (£299/mo) scales to 20 apps and 50,000 mentions, plus competitor app review monitoring. Portfolio (£599/mo) unlocks unlimited apps, 200,000 mentions monthly, and REST API access for custom integrations. Every plan includes hourly correlation detection, crisis alerts every 15 minutes, and routing to GitHub Issues, Linear, Jira, Slack, Trackr, or Shpd.

Works Alongside Your Existing Workflow

If your team already uses GitHub Issues for product management, Monitr slots in as your review intake layer. Reviews become issues. Feature ideas become GitHub discussions or issue labels. Crisis signals trigger Slack alerts and GitHub issues in parallel. Teams using [feature voting boards](https://getshpd.app) can also route feature requests directly to Shpd for community voting, so users see that their feedback has been heard. Monitr is a web application, so it runs on Mac, Windows, or Linux with no installation required.

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Frequently asked questions

Can Monitr automatically create a GitHub issue for every App Store review?

Yes, but only for reviews tagged as bug_report, feature_request, or pr_crisis based on your classification rules. You can also route all reviews to a Slack channel for triage, then manually choose which ones become GitHub issues. The classifier isn't perfect, so we recommend setting rules conservatively to avoid noise.

What other destinations can reviews go to besides GitHub Issues?

Monitr routes to GitHub Issues, Linear, Jira, Slack, Trackr, and Shpd. You can send different signal types to different tools. For example, bugs to GitHub, feature requests to Shpd, and crisis alerts to Slack.

Does Monitr monitor Twitter mentions and Reddit posts too?

Yes. Monitr watches App Store reviews, Google Play reviews, Twitter/X posts, Reddit threads, and Google News articles. All five sources are classified and routed using the same rules, so a Reddit discussion about a crash can trigger a GitHub issue just like an App Store review would.

How quickly does Monitr send reviews to GitHub?

Reviews are classified and routed instantly upon detection. Crisis alerts are sent within 15 minutes if a threshold is crossed. Routing latency to GitHub Issues is typically under 1 minute after classification.

Can Monitr monitor reviews for competitor apps?

Yes, but only on the Pro plan and above. The Pro and Portfolio plans include competitor app review monitoring, so you can watch what users are saying about rival products and spot market opportunities.

Do I need a GitHub API token to set up the integration?

You'll need to authenticate your GitHub account with Monitr so it can create issues on your behalf. The exact process is covered in the Monitr setup guide on your dashboard. No manual API token management is needed.

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