Why App Teams Miss Critical Feedback
Most app developers check their store reviews sporadically — maybe once a week, maybe when prompted by a user complaint on social media. By then, a crash affecting hundreds of users has accumulated a cluster of one-star reviews, Reddit has a thread titled "Is [your app] broken?", and your App Store rating has dropped half a point. The feedback was always there. Nobody was watching.
Monitr solves this by running continuous surveillance across every channel where your users talk about your app. The moment a review appears on the App Store or Play Store, Monitr captures it, classifies it, and if it matches your routing rules — sends it directly to your Linear board, GitHub Issues, or Slack channel before any human has to go looking.
App Store and Play Store Review Tracking in One Place
Managing iOS and Android reviews across two different consoles is friction most teams simply skip. Monitr aggregates both into a single feed, sorted by date, star rating, and sentiment. You can filter for one-star reviews only, or surface everything mentioning a specific keyword like "crash", "login", or a feature name you recently shipped. When a new version goes out and something breaks, Monitr catches the signal within minutes rather than days.
You can also track competitor app reviews in the same dashboard. When users switch to a competitor and leave a review explaining why, that is product intelligence you should be reading.
Reddit and Hacker News Mention Monitoring
Developer communities talk openly on Reddit and Hacker News. A thread on r/iphone or r/androidapps can reach tens of thousands of users before anyone on your team sees it. Monitr monitors subreddits and Hacker News for mentions of your app name, your bundle ID, or any keyword you configure. When someone posts a bug report, a feature request, or a glowing recommendation in a community thread, you receive an alert so you can respond while the conversation is still live.
Being present in these conversations — responding quickly, acknowledging bugs, and thanking users who recommend your app — builds the kind of community trust that drives organic downloads.
Automatic Bug Routing to Linear, GitHub, and Jira
Monitr's routing engine reads every incoming review and mention and applies rules you define. If a review contains words like "crash", "not loading", or "broke after update", Monitr creates an issue in Linear (or GitHub Issues or Jira), populates it with the full review text, the app version, the star rating, and the platform, and assigns it to the relevant team member. Your engineering team gets a properly formatted bug report without anyone needing to manually copy and paste from a store console. Routing rules take about two minutes to configure and run silently in the background from that point on.
Frequently asked questions
Stop missing critical user feedback
Free to start. Connect your App Store in under 5 minutes.
Get started free →